SignStix offers a 1-year from purchase return-to-base warranty. If your device is in warranty and you have exhausted all troubleshooting advice, please package and return the following to your supplier (if not already, please inform your account manager of the return and reason for it):
- The signage device
- Any associated peripherals e.g. power supply, ethernet adaptor
- Any associated cables e.g. HDMI cable, USB power cable
- A detailed written description of the problem
- Your name, company, address, and contact details
For equipment supplied directly by SignStix, the return address is:
SignStix Returns
The Walk, City Exchange
11 Albion Street
Leeds
LS1 5ES