How do I change the settings on my signage device?
There are a number of settings available on a signage device. These can be accessed from the Devices section in Director. You need to have Device Viewer and Device Manager permissions to change settings.
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How can I change the Wi-Fi settings on my device?
To change the network settings on a device, you will be able to navigate back to the settings on the device i.e. either use the back button on the remote, or double-right click on a USB mouse plugged into the device. Once navigated to the settings ...
Why does my signage device seem to reboot automatically?
In rare circumstances, it is possible that a signage device may start rebooting unexpectedly. The most likely causes for this are: Overheating To check for overheating: In the Devices section on your SignStix account, locate the device in question ...
How do I copy device settings to a new device?
In many instances it can be useful to copy device settings from one device to another. You might be setting up a new device and you want this to have the same settings as your other devices. Or you may be switching one device for another, and want ...
How do I remove the black border round my signage?
What is it? When you are deploying signage to a screen, you might notice a black region surrounding your sign. In general, this is a narrow, black border which doesn't cause an issue. However, on some screens, the black border might be wider than ...
How can I turn bluetooth off on the SignStix device?
Bluetooth can be disabled on a SignStix M12S device as follows: 1. Attach a USB mouse to the device. 2. Double-right-click to escape from signage to the white 'Controls' page. 3. Click the 'Apps' button. 4. Click 'MXQ Settings'. 5. Click 'General'. ...