How do I check the temperature of my device?
Within director navigate to device settings by clicking into the device, from here you can see a lot of information about the device, including the temperature on the left.
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What is the highest temperature a device can reach without impacting performance?
We would expect a device to perform without any temperature related issues until it reaches approx. 80 degrees in the Devices section in Director.
Why does my signage device seem to reboot automatically?
In rare circumstances, it is possible that a signage device may start rebooting unexpectedly. The most likely causes for this are: Overheating To check for overheating: In the Devices section on your SignStix account, locate the device in question ...
Why is my device offline?
Each signage device attempts to communicate across the network to the SignStix server on a regular basis (at least once per minute). This allows the device to tell the server about its current state (e.g. its temperature, how long it has been ...
How do I check that my new signage is now being shown?
Once you have pressed the 'Deploy' button in Director, there will be a slight delay before the signs you have deployed appear on your end-point screens. This is because it takes time for the signage devices to detect new content, and then download ...
What is a device?
A device is a physical hardware device that plays the deployed content to an attached screen. Models include the SignStix M12S and some 'system on chip' panels that effectively have a device built into the screen.