How do I upgrade my devices to the latest player version?
Periodically, new versions of the SignStix Player software are released, allowing for brand new features, fixes, and performance enhancements. It is recommended that you upgrade to the new versions as soon as they become available. You can control the upgrade of your Players using SignStix Director:
- Navigate to the Devices section of Director
- Select one or more devices
- Click the 'Upgrade Devices' icon near the top of the page
- In the following pop-up select the desired or latest player version available
- Tick the confirmation box and the 'Upgrade Devices' button
- The chosen devices will download the new software and upgrade. Typically, this takes a few minutes. Offline devices will upgrade when they are back online.
- Note: upgrading the Player will restart the Player causing them to stop showing signage for 20 seconds. It is recommended that upgrades are performed outside of normal hours
Related Articles
How does the capability of the HTML version differ to our own player version?
The HTML player does not have low-level support, which means it does not have the same capability as the Android version. For example, the HTML player does not store assets locally. It is also not possible to perform player commands such as player ...
Why should I upgrade my device?
It is recommended that you upgrade your device as soon as there is a new release. This is to ensure that you are making the most out of using the platform and all the additional features that come with the newest version. To read all about the great ...
How does the SignStix player app work?
Download the SignStix Player app: https://cms.signstix.com/player.apk Directions for use: Install and run the app, then follow the instructions on the Device Registration page which appears. Please see section 6 about Registration on this page for ...
How do I switch devices to DHCP?
If the devices are connected to ethernet: 1. Attach a USB mouse to the SignStix device. 2. Double right-click to escape from signage mode back to the white Controls page. 3. Make a note of the (static) IP address displayed in the Information section ...
What ports does the M12S media player/device need to connect to the SignStix Server?
The M12S media player/devices needs the following ports: 80, 443, and 9,000 (9,000 is only required when Commander is in use). Additionally, the hostname is: cms.signstix.com