My screens are not in sync when using the master/slave sync

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• Net Master and Net Slave out of sync (NTP)

  If devices are in NTP sync mode, the client needs to supply the address of a NTP server which will provide the time to the device (see the 'NTP Server' field in the video wall settings for each device). If the client has NTP access to the internet, ...

• Why is my video wall out-of-sync?

  There are a number of reasons why a video wall is playing out-of-sync.  Please try the following methods: Check in the Devices section of your SignStix account that the devices have the correct synchronisation method set. Check in the Devices section ...

• Why haven't my screens updated after deploying?

  If you have deployed new signage (or other content) to a device/location and the screens have not updated after you clicked the Deploy button, please try the following steps:  Check that the signage device is in contact with the SignStix server.  See ...

• Can you create a video wall using screens of different sizes and orientations?

  Yes it would be possible to create a video wall of different screen sizes and orientations.  You'd just have to ensure that the sign resolution was the size of the total wall resolution and that when you are setting up the wall you are precise with ...

• Can I watch sport using my SignStix device?

  This is possible, however you may not need to use the SignStix device.  1. If you have a laptop showing the content then you can connect this straight to the screen using HDMI input. 2. Alternatively, create a sign in Creator containing a full screen ...