RSS News Feed Ticker Won't Download
Where a sign wont download that has an RSS News feed, you need to edit the ticker layer by changing "http" at the beginning of the URL to "https". The option to do this is in Creator. Open your sign and then navigate to the Ticker Tool in the left hand menu you can correct the URL in the URL box.
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Why doesn't my RSS feed display on web preview of my sign?
Most web content isn't able to load inside another webpage (SignStix director). Web content is only displayed on the sign once deployed. Don’t worry if you preview the sign in director and you cannot see the RSS feed, deploy the sign and the feed ...
How do I play a live BBC news feed onto my sign?
In Creator: Add a webpage layer, position this on the sign and adjust the scale. Edit the URL to include the live BBC news feed https://www.bbc.co.uk/news/av/10318089/bbc-news-channel Make it interactive (tick-box) Publish the sign In Director, ...
How do I play a live Sky news feed on my sign?
You can access Sky news live through this link on YouTube: https://www.youtube.com/watch?v=9Auq9mYxFEE To get this playing on your device you can follow the steps applicable for any YouTube content Create an embedded YouTube URL: Navigate to the ...
My video isn’t in the correct orientation on a portrait video wall
See this article https://www.signstix.com/support/how-do-i-set-up-my-device-for-a-portrait-screen/ Upgrade the player version to 3.3.3 and then set hardware rotation in the device page for each device. This was a new feature of the 3.3 release.
Why can’t I see the error log for my offline device?
The errors reported in this section depend on how the device fell offline. There are some circumstances which may affect the device but won't result in an error, such as a hardware issue. Once the device has fallen offline, no more errors can be ...