What can I do if I've forgotten my password?
You should contact the administrator of your account and ask whether they can change your password for you (which they should then communicate to you).
Alternatively, you can contact our team by raising and support ticket and we can provide you with a temporary password which you will be prompted to change the next time you login.
Related Articles
How do I change my login details/password?
Log into SignStix Director Click on your name at the top left of the page and choose 'My Account' Enter your new details Click 'Update User' to confirm your changes
I’ve accidentally unregistered my device, how do I re-register?
1. Ask someone on the site to note down (carefully!) the device ID that should be displayed on the screen. 2. On the Devices page in Director, click the plus (+) button near the top to register the device (with the new device ID). 3. You may then ...
How do I add a new user?
To add a new user in SignStix, please follow the below steps: Navigate to Admin>User Management Select the + icon near the top of the page Complete the resulting form, choosing a suitable role for the new user Option: tick the 'force user to reset ...
Why is 'deploy' not working?
Depending on the size of content that you want to upload it can take some time to download content. In device settings, tick the 'download progress' box to ensure that you can see the progress of downloads on your device. You should also check that ...
How do I connect my sign to a new network?
If you’ve followed this guide: https://www.signstix.com/support/troubleshooting/my-signage-device-has-a-red-dot-next-to-it-in-director/ And are still having problems with your device network then it might be worth checking this on a different ...