Related Articles
How do I copy device settings to a new device?
In many instances it can be useful to copy device settings from one device to another. You might be setting up a new device and you want this to have the same settings as your other devices. Or you may be switching one device for another, and want ...
Why is my device offline?
Each signage device attempts to communicate across the network to the SignStix server on a regular basis (at least once per minute). This allows the device to tell the server about its current state (e.g. its temperature, how long it has been ...
How do I unregister a device?
Please note that you should only need to unregister a device if you are returning a faulty device or if you have multiple client accounts and would like to register the device on a different account. To unregister a device within Director: 1. Go into ...
How do I find the MAC Address of my Device?
Go to the device on device admin. Then click 'Device Overview'. The MAC address should be displayed.
How can I replace a device?
SignStix offers a 1-year from purchase return-to-base warranty. If your device is in warranty and you have exhausted all troubleshooting advice, please package and return the following to your supplier (if not already, please inform your account ...