What is my client name?

What is my client name?

Your client name will be the name of your account and will likely include the name of your organisation. If you need any help locating this 
then contact your administrator or the SignStix team. 
    • Related Articles

    • Why am I getting this error message? Problem with parsing XML Caused by: No playable resource name specified for

      This error message specifies an issue with one or more of your campaigns. Specifically, there is a campaign in your assignments which is missing some content.  For example, you may have a sign with a video box assigned, however, you are missing a ...
    • How do I get one device to trigger a content change on another?

      We have several mechanisms. The experimental 'Other device - go to sign in sequence', may meet your requirements. We have had problems with devices needing to 'learn' the availability of the other device after a reboot or deploy. An alternative is ...
    • Net Master and Net Slave out of sync (NTP)

      If devices are in NTP sync mode, the client needs to supply the address of a NTP server which will provide the time to the device (see the 'NTP Server' field in the video wall settings for each device). If the client has NTP access to the internet, ...
    • How do I change my login details/password?

      Log into SignStix Director Click on your name at the top left of the page and choose 'My Account' Enter your new details  Click 'Update User' to confirm your changes
    • How do I unregister a device?

      Please note that you should only need to unregister a device if you are returning a faulty device or if you have multiple client accounts and would like to register the device on a different account. To unregister a device within Director: 1. Go into ...