What is the difference between publishing and deploying a sign?
When you’re happy with a sign that has been created, you can publish it which makes it available in Director to deploy. Publishing a sign does not deploy it. Deploying is the final step, pushing the sign out to the devices/screens that it has been assigned to.
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How do I import a SignStix sign onto another account?
Open Creator, click on 'Sign' and then 'Import a Sign,' and you can upload the file from there. If you're happy with it, click 'Publish' and it will save it to the signage library in Director.
How do I stop the big pauses between sign changes in a sequence?
A. Signs with large graphics, high resolutions and sizeable video can take some time to load. If you have multiple signs in a sequence this can impact the flow of the signage changes. To counteract this a 'compilation' phase can take place when a ...
When I publish a sign, where does it go?
When you are publishing a sign in Creator not only are you saving your sign, you are also approving it for use in Director. If a sign has been saved but not published in Creator then you will be able to see your sign in Director and re-open and edit ...
Why is my sign a different colour on my screen?
If you have deployed a sign to your screen and you notice that the colouration is now different this could be due to the picture settings on the screen. Go into the screen settings using your remote to modify brightness. If you find that you are ...
Why haven't my screens updated after deploying?
If you have deployed new signage (or other content) to a device/location and the screens have not updated after you clicked the Deploy button, please try the following steps: Check that the signage device is in contact with the SignStix server. See ...