Where can I find training on the platform?
If you feel that you would benefit from more support then you can join a bi-weekly webinar (a link is given in the right hand corner of our website). in the webinar one of our
trainers will talk you through all the features that the platform has to offer, and answer any questions that you may have.
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How do I find the MAC Address of my Device?
Go to the device on device admin. Then click 'Device Overview'. The MAC address should be displayed.
How do I book onto a webinar?
Follow this link to book onto one of our bi-weekly webinars: https://calendly.com/signstix/signstix-training-webinar/
What does it mean to 'deploy' content?
To make your content 'go live', you need to click the ‘Deploy’ button. You can find this at the top left of the page in Director (next to the ‘Creator’ button).
Why can't I register my tablet with a free trial?
Unfortunately our free software trials only permit users to explore the content creation and management tools. As each device (or player app) acts as a live 'connection' the platform, you will need to purchase a monthly / annual subscription for that ...
Why should I upgrade my device?
It is recommended that you upgrade your device as soon as there is a new release. This is to ensure that you are making the most out of using the platform and all the additional features that come with the newest version. To read all about the great ...