Why are the buttons in Creator not working?
This may happen if you have an interactive sign with a 'timeline pause' event. When the event is triggered during preview, the timeline will pause, and most of the controls in Creator will become disabled. You can exit this pause mode by doing either of the following:
- Click a layer that has a 'timeline play' event (if there is one in the sign)
- Click the pause button on the animator timeline (or press the space bar on your keyboard)
Related Articles
What is creator?
SignStix Creator is the tool used to create your signage content. To access creator, follow these steps: 1. Log into your SignStix account by visiting the URL: https://cms.signstix.com/ 2. Enter your login details 3. Click the ‘Creator’ button at the ...
How do I group layers in Creator?
When creating your content in Creator, individual layers can be combined. This allows you to move several layers around 'as one', which is known as a group. Once you have created a group, basic animations can also be applied to it. This saves ...
Why can't I upload my video in Creator?
In creator you are able to add a video box to a sign, which will determine where on the sign you want your video to play. However, you cannot upload a video in creator, this must be done in director. In order to upload a video to a sign see this ...
What is the difference between Creator and Director?
Creator is the section of SignStix you use to create and edit engaging digital signage. You can then use the Director section to deploy that signage to your devices, as well as carry out admin activities, device management and more on your SignStix ...
Why is 'deploy' not working?
Depending on the size of content that you want to upload it can take some time to download content. In device settings, tick the 'download progress' box to ensure that you can see the progress of downloads on your device. You should also check that ...