Why can't I add my sign to a sequence?

Why can't I add my sign to a sequence?

Please ensure that you follow these steps:
  1. To add a new sign to a sequence click into the current sequence and select the (+) icon on the right (Add Sign). 
  2. Choose a sign to add to the sequence and this should automatically add to the end of the sequence. 
  3. Click 'Update sequence'.
If when you click 'Add Sign' you cannot see the sign that you are expecting to see then check that this has been published, if this hasn't then you won't be able to add it to a sequence.
To check whether a sign has been published go into content> search signs and click into your sign. If under published it says 'No' then you need to go into Creator and publish the sign. You can do this by clicking the paintbrush icon and hitting the orange 'Publish' button. It should now be possible to add this sign to a sequence.

    • Related Articles

    • How do I stop the big pauses between sign changes in a sequence?

      A. Signs with large graphics, high resolutions and sizeable video can take some time to load. If you have multiple signs in a sequence this can impact the flow of the signage changes. To counteract this a 'compilation' phase can take place when a ...
    • How do I add a video into a sequence?

      For creating a video sign in SignStix, please see the following tutorial article: https://signstix.com/support/how-do-i-deploy-a-video-to-a-sign/ Once your videos have been uploaded and you've created a video sign, you need to make sure you have your ...
    • How do I import a SignStix sign onto another account?

      Open Creator, click on 'Sign' and then 'Import a Sign,' and you can upload the file from there. If you're happy with it, click 'Publish' and it will save it to the signage library in Director.
    • Why is my sequence stuck on one sign?

      Check your repeat settings for each sign. If any of the signs are set to play 'indefinitely' then they will continue to loop without moving onto the next sign in the sequence.
    • How do I create a sequence of signs?

      A sequence is a series of signs that will play one after the other in a loop.  To create a sequence: Navigate to the Content section in SignStix Director Select the + icon at the top of the page and choose 'New Sequence'  Name, tag, and add a ...