Why can't I have two carousels on one sign/sequence?
Unfortunately, it is only possible to have one carousel within any one sign or sequence. This is because both carousels are created using similar JavaScript. When running these on a device, the JavaScript becomes confused and invalid, and cannot determine the correct content to use in the carousel. You should either prioritise one carousel to use in your sign or consider another method to show your content, such as through animation.
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How do I stop the big pauses between sign changes in a sequence?
A. Signs with large graphics, high resolutions and sizeable video can take some time to load. If you have multiple signs in a sequence this can impact the flow of the signage changes. To counteract this a 'compilation' phase can take place when a ...
Can I have two video boxes on one sign?
Unfortunately not, it is only possible to have one video box on any one sign. However, if you have multiple videos that you would like to display, you can add these to the same playlist. This means that when you assign the playlist to a sign with a ...
Why is my sequence stuck on one sign?
Check your repeat settings for each sign. If any of the signs are set to play 'indefinitely' then they will continue to loop without moving onto the next sign in the sequence.
How do I import a SignStix sign onto another account?
Open Creator, click on 'Sign' and then 'Import a Sign,' and you can upload the file from there. If you're happy with it, click 'Publish' and it will save it to the signage library in Director.
Why can't I add my sign to a sequence?
Please ensure that you follow these steps: To add a new sign to a sequence click into the current sequence and select the (+) icon on the right (Add Sign). Choose a sign to add to the sequence and this should automatically add to the end of the ...