Why is my sequence stuck on one sign?

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• How do I stop the big pauses between sign changes in a sequence?

  A. Signs with large graphics, high resolutions and sizeable video can take some time to load. If you have multiple signs in a sequence this can impact the flow of the signage changes. To counteract this a 'compilation' phase can take place when a ...

• Why can't I have two carousels on one sign/sequence?

  Unfortunately, it is only possible to have one carousel within any one sign or sequence. This is because both carousels are created using similar JavaScript. When running these on a device, the JavaScript becomes confused and invalid, and cannot ...

• Can I have two video boxes on one sign?

  Unfortunately not, it is only possible to have one video box on any one sign. However, if you have multiple videos that you would like to display, you can add these to the same playlist. This means that when you assign the playlist to a sign with a ...

• How do I import a SignStix sign onto another account?

  Open Creator, click on 'Sign' and then 'Import a Sign,' and you can upload the file from there. If you're happy with it, click 'Publish' and it will save it to the signage library in Director.

• What is a sequence?

  A sequence is a series of signs that will play one after the other in a loop. You can change the loop settings within the sequence.