Why is my video sign not playing?
1. Make sure your video sign includes a video box.
2. Make sure you have ‘video wall mode’ selected in device settings as this will minimise black-screen periods between videos.
3. Make sure your video is added to a playlist which is assigned to your device.
4. If you have a sequence, make sure you have specified which playlist to use on the video sign (using the dropdown list in the sequence settings).
Related Articles
How do I stop the big pauses between sign changes in a sequence?
A. Signs with large graphics, high resolutions and sizeable video can take some time to load. If you have multiple signs in a sequence this can impact the flow of the signage changes. To counteract this a 'compilation' phase can take place when a ...
How do I import a SignStix sign onto another account?
Open Creator, click on 'Sign' and then 'Import a Sign,' and you can upload the file from there. If you're happy with it, click 'Publish' and it will save it to the signage library in Director.
How do I play a YouTube video stream within a sign?
Create an embedded YouTube URL: Navigate to the YouTube video or stream that you would like to display Click the 'Share' button below the video panel, then the 'Embed' tab Click the 'Copy' button Open a text editor and paste the text Some text such ...
Can I have two video boxes on one sign?
Unfortunately not, it is only possible to have one video box on any one sign. However, if you have multiple videos that you would like to display, you can add these to the same playlist. This means that when you assign the playlist to a sign with a ...
Why isn't my video wall working properly?
Some of the panels are showing the wrong part of the sign This is very likely to be a device configuration issue. Locate your device in ‘Device Admin’ and check that its video-wall settings have the correct geometry. Check your measurements against ...