Why is my video sign not playing?
1. Make sure your video sign includes a video box.
2. Make sure you have ‘video wall mode’ selected in device settings as this will minimise black-screen periods between videos.
3. Make sure your video is added to a playlist which is assigned to your device.
4. If you have a sequence, make sure you have specified which playlist to use on the video sign (using the dropdown list in the sequence settings).
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How do I import a SignStix sign onto another account?
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