Why isn't my content rotating?

Why isn't my content rotating?

There are 2 main causes for a rotation not to work:
  1. The rotation settings on the panel are conflicting with the rotation settings done in SignStix.  Please use the panel remote to navigate to the rotation settings, such as 'auto-rotate' and disable as appropriate.
  2. Software rotation will not work if the content being used is video content.  Hardware rotation must be done for video content.  Please see the following link for more information: https://www.signstix.com/support/how-do-i-set-up-my-device-for-a-portrait-screen/