Why am I receiving this error message 'Problem with parsing XML Caused by: Found a folder but with no friendly path'?

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• Why am I getting this error message? Problem with parsing XML Caused by: No playable resource name specified for

  This error message specifies an issue with one or more of your campaigns. Specifically, there is a campaign in your assignments which is missing some content.  For example, you may have a sign with a video box assigned, however, you are missing a ...

• Why am I getting a Remote Connection Error Message when Trying to Deploy?

  This is often because you have too many obsolete campaigns and need to delete some. 

• Why can’t I see the error log for my offline device?

  The errors reported in this section depend on how the device fell offline.  There are some circumstances which may affect the device but won't result in an error, such as a hardware issue.  Once the device has fallen offline, no more errors can be ...

• How do I delete an image from a folder?

  In director  1. Go to content>Images 2. Click on the image you want to delete  3. Select the bin icon ‘Delete item’

• How do I submit a support ticket?

  Email support@signstix.com. In order for us to fix issues that you are having ASAP and remotely, and to truly understand the reason behind the problem it’s useful that as much detail as possible can be put into a support ticket. You should include: ...