Why can't I register my tablet with a free trial?
Unfortunately our free software trials only permit users to explore the content creation and management tools.
As each device (or player app) acts as a live 'connection' the platform, you will need to purchase a monthly / annual subscription for that player if you would like to deploy content to a device.
The minimum term requirement for a subscription is 30 days, so let us know if you would like to purchase a subscription for your android device.
Related Articles
How do I use SignStix with a tablet device?
With the SignStix Player App, dynamic and engaging digital content can be delivered to any Android or Windows tablet or smart device. To use SignStix on an Android tablet: Connect your tablet to your Wi-Fi network (if it isn't already) Start the ...
I’ve accidentally unregistered my device, how do I re-register?
1. Ask someone on the site to note down (carefully!) the device ID that should be displayed on the screen. 2. On the Devices page in Director, click the plus (+) button near the top to register the device (with the new device ID). 3. You may then ...
My video isn’t in the correct orientation on a portrait video wall
See this article https://www.signstix.com/support/how-do-i-set-up-my-device-for-a-portrait-screen/ Upgrade the player version to 3.3.3 and then set hardware rotation in the device page for each device. This was a new feature of the 3.3 release.
Why can’t I see the error log for my offline device?
The errors reported in this section depend on how the device fell offline. There are some circumstances which may affect the device but won't result in an error, such as a hardware issue. Once the device has fallen offline, no more errors can be ...
Will I be charged for adding users to my account?
No, you will not be charged. SignStix only charge per device. You are free to create as many users as required.